frequently asked.
most things people want to know about sunday kits, gently answered. if you can't find what you need, drop us a note.
about the kit
what comes in the box, who it's for, the basics.
what's actually in the box?
everything you need for a slow afternoon — nothing you don't.
- 12 watercolor paint tubes (12ml each)
- a walnut wood palette with paint wells, and a metal clip on top
- a small cotton paper sketchbook (palm-sized, ~5 inches across)
- one water brush — the brush with water in the handle, no cup needed
- a small printed guide card with the basics
- a cream sunday kits keepsake box that everything fits back into
i can't draw. is this really for me?
yes — especially. this kit was made for the person who has been telling themselves they're "not creative" for fifteen years. watercolor is forgiving on purpose. wobbly lines and bleeding colors are the whole point. there's no skill threshold.
the only goal is that you opened the box. that's it. that's the win.
is this kid-friendly?
yes. the paints are non-toxic and water-based, the water brush is forgiving, and the printed guide is gentle enough for a seven-year-old. it's a favorite among parents who paint alongside their kids on weekends.
that said, sunday kits is designed first as a grown-up's quiet hour. it just happens to be one of the few hobbies where a kid and a parent can do the same thing, side by side, at the same level.
how is this different from a cheap watercolor set on amazon?
the paper, mostly. cheap kits use thin paper that warps the moment water touches it — which is the fastest way to feel "bad at painting" when actually the materials were just bad.
sunday kits uses real cold-press cotton paper that holds water properly. the curation matters too: 12 paints that play well together rather than 72 that don't. and the water brush means no cup, no setup, no mess.
is the paper good enough?
yes — it's real cotton watercolor paper, similar in weight to what a serious artist would use. it doesn't warp or pill, and it can take real water without falling apart. the sketchbook has 30 pages.
how big is the kit?
palm-sized — roughly 5 inches across, about the size of a small paperback. the whole thing fits in a tote bag, a backpack, or even a coat pocket. that's the point. you can paint anywhere.
do i need anything else to start?
just water. fill the water brush, open the kit, and you're painting in under a minute. no cups, no rags, no easel, no studio.
can i buy refills when i run out?
yes — paint tube refills and extra sketchbooks are available separately. we'll send a note when refill restocks happen if you're on the newsletter.
painting & how-to
how the kit works, water brush mechanics, common questions.
how does the water brush work?
the water brush has a soft tank in the handle that holds water. unscrew the tank (counter-clockwise, opposite of a regular bottle), fill it with water, screw it back, and gently squeeze to release water through the brush tip while you paint.
that's the trick that makes the whole kit work without cups or a sink.
do i need to follow tutorials online?
no. the whole kit is intentionally analog. there's no qr code, no app, no link to scan. there's a small guide card with three or four blending basics on it. that's it. the absence of a screen is the feature.
how do i set up?
open the box, take out the palette and sketchbook. use the metal clip on the palette to attach the sketchbook beneath it — now the whole thing is one connected unit you can hold in one hand.
fill your water brush, dip it on a paint well, and start painting. takes about 30 seconds.
can i paint outside?
that's actually our favorite use. the water brush means you don't need a water cup, and the kit clips together so you can hold and paint with one free hand. people use sunday kits at parks, on park benches, on planes, on picnic blankets, in cafés.
how do i clean the palette?
the walnut palette is easy to maintain — rinse it under water, wipe gently with a damp cloth or tissue, and let it air dry. don't soak it for a long time (it's wood). dry it thoroughly before clipping it back into the box.
are the paints washable?
yes — the paints are water-based and washable from most fabrics. for best results, rinse the garment with cold water as soon as you can. if the paint has dried, soak it in warm water with a mild detergent before washing as usual.
what kind of paints are these?
student-grade watercolor paints — vibrant, blendable, and beginner-friendly. not the cheap kid kind, not the expensive professional grade. the right level for someone who wants to enjoy the process without spending $200 on supplies.
my paints feel a little dry / chalky on the first stroke. is that normal?
yes — they're concentrated by design. before painting, give each well a gentle squeeze of water from the brush and let it sit for a few seconds. the colors will go on creamy and rich. if they still feel dry, you're using too little water on the brush. squeeze a bit more.
orders & shipping
when it ships, where it goes, how to track it.
how long until my order ships?
orders are typically processed and shipped within 1–2 business days, excluding weekends and holidays. during launches or busy seasons it can take a bit longer — we'll always email you when it's on the way.
how long does delivery take?
standard shipping usually takes 3–9 business days depending on your location. once your order ships, you'll get a tracking link by email so you can follow it.
where do you ship?
we ship to the us, uk, eu, canada, and australia. free shipping in the us on orders over $40. tracked everywhere.
i didn't get a tracking email.
check your spam or promotions folder first — tracking emails sometimes land there. if you still can't find it after 3 business days from your order, drop us a note at hello@sunday-kits.com with your order number and we'll resend it.
my order is taking longer than expected.
if it's still within the 3–9 business day window, it's almost certainly on the way. if it's past that, email us at hello@sunday-kits.com with your order number — we'll check the tracking, contact the courier if needed, or arrange a replacement if the package was lost.
can i change my shipping address?
if your order hasn't shipped yet, yes — email us as soon as you can with your order number and the new address. once it's shipped, we can't change the address, but we can sometimes work with the courier to redirect it. always worth asking.
can i cancel my order?
if it hasn't shipped yet, yes — email us right away with your order number. once it ships, the standard return policy applies.
what payment methods do you accept?
all major credit and debit cards, paypal, apple pay, google pay, and pay-over-time options like klarna and shop pay. all options show up at checkout.
are there any customs fees on international orders?
for the uk and eu, our prices include local taxes. for canada and australia, customs may charge a small import fee depending on the country — that's outside our control. customers are responsible for any local duties on international orders.
returns & refunds
how returns work, our 30-day promise, what to do if something arrives damaged.
what's your return policy?
30 days, no questions. if sunday kits doesn't slow your week down, send it back within 30 days of delivery and we'll refund you. you can have used the paints. you keep the painting.
how do i start a return?
email us at hello@sunday-kits.com with your order number and a note that you'd like to return. we'll send you instructions and a return label.
how long do refunds take?
once we receive your return, we'll process the refund within 3 business days. it usually takes another 5–10 business days for the refund to show up in your account, depending on your bank.
my kit arrived damaged. what do i do?
so sorry. email us at hello@sunday-kits.com with your order number and a couple of photos of the damage. we'll send a replacement out right away — no need to return the damaged one.
an item is missing from my order.
before assuming it's missing, double-check the box — the wooden palette is folded flat and tucked in beside the metal clip, so it's easy to overlook. if you've checked everything and an item really is missing, email us with your order number and we'll send a replacement.
can i exchange instead of returning?
since we make one core kit, exchanges aren't usually relevant — but if you'd like to swap for a different color of paint refill or a different sketchbook size (when those are available), email us and we'll work it out.
gifts
gift wrapping, notes, and gift orders.
does it make a good gift?
it might be the thing it does best. the box is designed to be opened slowly, the kit is the kind of thing people don't buy themselves but love receiving, and you can add a handwritten note at checkout. about 1 in 3 sunday kits ship as gifts.
can i add a handwritten note?
yes. at checkout, there's a "this is a gift" toggle that lets you add a personal message. we'll handwrite it on a small card and tuck it inside the box. (if your handwriting is illegible, ours is fine, we promise.)
does it come gift-wrapped?
the box itself is designed to feel like a gift — cream colored, hand-drawn lettering, snug-fitting lid, no plastic. for most people, that's enough. if you want a wrapped version, select "gift wrap" at checkout and we'll add brown paper and twine for $4.
can i send the gift directly to the recipient?
yes. enter their address as the shipping address at checkout. we'll leave the price off the packing slip — no awkward reveals.
do you offer gift cards?
yes — digital gift cards in $25 increments, delivered by email on a date you choose. great when you don't know if they already have one.
other
wholesale, press, partnerships, and the small stuff.
do you offer wholesale or stock at retailers?
we're starting to. if you run a shop, gallery, or boutique and you'd like to carry sunday kits, drop us a line at wholesale@sunday-kits.com with a bit about your store and we'll get back to you.
i'm a journalist / blogger / creator. how do i request a sample?
email press@sunday-kits.com with what you're working on, where it'll be published, and your audience size. we love working with thoughtful writers and creators who genuinely fit the brand.
do you do collaborations?
occasionally. we're picky about who we work with — only collabs that genuinely make sense for our customers. if you have an idea, write to hello@sunday-kits.com and tell us about it.
how do i unsubscribe from emails?
there's an unsubscribe link at the bottom of every email we send — one click and you're out. no hard feelings. if you want to update your preferences instead of unsubscribing entirely, drop us a note.
where are sunday kits made?
the kit is assembled in small batches with components sourced thoughtfully. the walnut palette is wood-crafted, the cotton paper is high-grade, the box is recyclable kraft. no plastic blister packs.
is the packaging recyclable?
yes — the keepsake box, paper sleeve, and all paper components are recyclable. we don't use any plastic clamshells or excess packaging. the kit is designed to be reusable, so most of it doesn't need recycling at all.
i have a question that's not on this page.
write to us at hello@sunday-kits.com or use the contact page. someone (probably maya) will write back within a day, usually sooner.
write us a quick note.
most days it's maya reading the inbox. usually back within a day.
get in touch